Whatever reason you are calling towing services, it is safe to say that your day is not going as you planned. However, there are things you can do to improve your towing services experience.
First of all, the tow truck driver needs to be able to find you and your vehicle. It is important that you are able to give an accurate and complete description of where you are. This is easier if you are stranded on a highway or interstate because of the mile markers. Whatever road you are on, try to give accurate road names, nearby landmarks and the direction you were headed. This will make you easier to find and will get the tow truck to you sooner.
It can also help the towing service if they have a clear idea of what has happened to your car and what kind of assistance you require. Common problems addressed by towing services include accident recovery, weather-related problems, flat tires, dead batteries, as well as mechanical failure. Be as detailed as you can be when you call a towing service. It is okay if you are unsure of the problem, but any information you can give is helpful.
Another important piece of information the towing service will need is exactly where you want to tow the vehicle. If you are in an unfamiliar location, you may ask for advice about a reliable automotive technician in the nearby area who can help you. The distance your car is towed will affect the price charged for the service. Make sure you discuss your options for payment, as well.