“Diagnosed and repaired car”
Brought the car to this provider based on Angie List reviews. I’m fed up with the CAR. It’s a money pit but regarding Joyce Automotive, these guys are GREAT!
They worked hard to diagnose the problem. Once discovered, they provided me with options regarding repair. I felt like I was being given ALL the information I needed to make a good decision. The work was performed as promised and on time.
Subsequently, the car has developed another, unrelated issue. I returned to their shop with the vehicle and will not be putting any more money into the repair of this car.
I dealt with Joe on my first visit and Butch on this one. Both men are professional, knowledgeable and compassionate. the parts which were replaced on my first visit were kept and shown to me and the damage to the part which required them to be replaced was explained in easy-to-understand, layman’s terms. They also warranty their work, which gives an added feeling of confidence in their service.
The car’s original issue was brakes.
This time it’s the catalytic converter.
Neither gentleman has attempted to “oversell” a part OR a service.
I highly recommend this business for any automotive repair or service needs.
I will be taking all my vehicles to them from now on.